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PILAR 6 – PENINGKATAN KUALITAS PELAYANAN PUBLIK

Peningkatan kualitas pelayanan publik merupakan suatu upaya untuk meningkatkan kualitas dan inovasi pelayanan publik sesuai kebutuhan dan harapan masyarakat. Target yang ingin dicapai melalui program peningkatan kualitas pelayanan publik ini adalah:

  1. Meningkatnya kualitas pelayanan publik
  2. Meningkatnya indeks kepuasan masyarakat terhadap penyelenggaraan pelayanan publik.

Budaya Pelayanan Prima

Z

Standar Pelayanan

w

Penilaian Kepuasan Pelayanan

DAFTAR PELAYANAN

Pelayanan Mahasiswa dan Alumni